Shipping and Service Fulfillment Policy

Effective Date: May 01, 2023

INCEN – International Centre for Entrepreneurial Navigation provides services including webinars, business consultations, and organized business tours. This document outlines our shipping and service fulfillment policies applicable to these offerings.

1. Webinars & Online Consultations

• All webinars and consultations are delivered digitally via online platforms such as Zoom, Google Meet, or other specified tools.
• No physical shipping is required for these services.
• Access links and session details are shared via email upon successful registration and payment confirmation.
• If you do not receive access details within 24 hours of scheduled time, please contact us at boarding@incen.org.

2. Business Tours

• Business tour services involve pre-scheduled, in-person visits arranged through INCEN.
• Confirmation emails, itinerary details, and travel documentation (if applicable) are sent electronically upon booking confirmation.
• Any physical materials or documents provided during the tour (badges, guides, brochures) are handed over in person at the event location.

3. Delivery Timelines

• Webinar and consultation access: Within 24 hours of confirmed registration/payment.
• Business tour details: At least 7–14 days before the scheduled tour date.

4. Customer Support

For service fulfillment questions, please contact INCEN at:

Email: boarding@incen.org
Address: UNIT B, 3/F, KAI WAN HOUSE, 146 TUNG CHOI STREET, MONGKOK, KOWLOON, HONG KONG

We do not provide physical shipping for our services outside of documentation directly related to the business tours or required compliance information.